Terms of service

Boly Napoli is the brand name of Boly Napoli. These Terms and Conditions govern your access to and use of the website http://bolynapoli.com/ (hereinafter referred to as the "Website"), operated by Boly Napoli, with its registered office at 12 Hung To Rd, Kwun Tong, Hong Kong. These Terms also apply to all products and services made available through the Website.

By accessing or using this Website, you agree to be legally bound by these Terms. If you do not agree, please refrain from using our Website or services.

Company name: Boly Napoli
Address: 12 Hung To Rd, Kwun Tong, Hong Kong
Email: info@bolynapoli.com

Join @bolynapoli and let your look lead the way.

No registration is required to browse our Website. However, to make purchases or use certain services, registration and acceptance of these Terms are required.

Boly Napoli offers fashion products through the Website. These Terms define the rights and obligations between Boly Napoli and its users.

This Website is operated by Boly Napoli. The terms "we," "us," and "our" refer to Boly Napoli. Any new features or tools added to the Website will also be subject to these Terms. The latest version of the Terms is always available on this page, and updates take effect immediately upon publication.

Our store operates on the Shopify platform, which provides the technical foundation for our e-commerce services.

SECTION 1 – ONLINE STORE CONDITIONS
By accepting these Terms, you confirm that you have full legal capacity according to the laws of your country of residence, or you have the consent of a parent or legal guardian if you are a minor.
Illegal or unauthorized use of the Website is prohibited. You may not violate any applicable laws or introduce harmful software, viruses, or malicious code. Breaches may result in termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, at any time, for any reason.
Information (except payment details) may be transmitted over various networks and may be adapted to technical requirements. Payment information is always encrypted during transfer.
You may not reproduce, duplicate, sell, or exploit any portion of the Website or its content without prior written consent.
Section headings are for convenience and do not affect interpretation.

SECTION 3 – CONTENT ACCURACY AND TIMELINESS
We strive to provide accurate information but do not guarantee that all details on the Website are complete, up to date, or error-free.
Information provided is for general purposes only and should not replace personal consultation or professional advice.
We may update or modify content without notice, but we are not obligated to do so.

SECTION 4 – CHANGES TO PRODUCTS AND PRICES
All prices may change without prior notice.
We reserve the right to modify or discontinue products, services, or parts of the Website at any time.
We are not liable for any changes, interruptions, or discontinuations.

SECTION 5 – PRODUCT INFORMATION
Some products are available exclusively through our Website and subject to stock availability.
Our Return & Refund Policy applies to all returns and exchanges.
We make every effort to display our products as accurately as possible, though colors may vary slightly due to screen differences.
We reserve the right to limit product sales by region or group and to adjust product information as needed. Offers are void where prohibited by law.
We do not guarantee that products will meet personal expectations or that all issues will be corrected.

SECTION 6 – ACCOUNT AND PAYMENT INFORMATION
We reserve the right to refuse or cancel orders at our discretion, including limiting quantities per customer or household. Affected users will be notified using the provided contact details.
You agree to provide current, accurate, and complete billing and account information.
For details on returns and refunds, please review our Return & Refund Policy.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES
We may offer tools or services provided by third parties. We have no control over these tools and are not responsible for their functionality or accuracy.
Your use of third-party tools is at your own risk. Review their terms and policies before using them.
Future features or services introduced on the Website will also be governed by these Terms.

SECTION 8 – THIRD-PARTY LINKS AND CONTENT
The Website may include links or content from third parties.
External links are provided for your convenience only. We are not responsible for the content, accuracy, or policies of third-party sites.
Please review the policies of any external websites before engaging with them. Any issues regarding third-party products should be directed to the relevant provider.

SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK
By submitting content (such as reviews or suggestions), you grant Boly Napoli the right to use, publish, and distribute that content without restriction.
We are not required to keep such submissions confidential, provide compensation, or respond.
We may remove content that we find offensive, unlawful, or inappropriate.
You are solely responsible for your submissions and confirm they do not violate any third-party rights or contain false, harmful, or unlawful material.

SECTION 10 – PERSONAL INFORMATION
All personal information provided through our Website is managed in accordance with our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, errors or inaccuracies may appear in our product descriptions, pricing, promotions, or availability.
We reserve the right to correct, update, or cancel orders affected by such errors at any time without prior notice, even after an order has been placed.
We are not obligated to update or clarify information unless required by law.

SECTION 12 – UNACCEPTABLE USES
In addition to other restrictions, you are prohibited from:
(a) engaging in illegal activities;
(b) violating any laws or regulations;
(c) infringing upon intellectual property rights;
(d) harassing, discriminating, or harming others;
(e) submitting false or misleading information;
(f) distributing harmful code or malware;
(g) collecting personal data from other users without consent;
(h) using the Website for spam, phishing, or unethical practices;
(i) tampering with or bypassing security features.

Violation of these rules may result in termination of access.

SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY
We do not guarantee that our Website or services will always operate without errors or interruptions.
You use our Website at your own risk. All services are provided “as is” and “as available.”
Boly Napoli and its partners, employees, or affiliates are not liable for any direct or indirect damages, losses, or costs arising from your use of the Website or products, except where prohibited by law.

SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Boly Napoli, its affiliates, employees, and partners from any claims or liabilities arising from your use of the Website or violation of these Terms.

SECTION 15 – SEVERABILITY
If any provision of these Terms is found invalid or unenforceable, the remaining sections will continue to apply in full force.

SECTION 16 – TERMINATION
These Terms remain in effect unless terminated by either you or us. You may terminate them at any time by ceasing use of the Website.
If you fail to comply with these Terms, we may terminate this agreement without notice. Obligations incurred prior to termination will remain enforceable.

SECTION 17 – COMPLETE AGREEMENT
These Terms, along with referenced policies, form the complete agreement between you and Boly Napoli, superseding all prior communications.
Failure to enforce any provision does not waive our right to enforce it in the future.

SECTION 18 – GOVERNING LAW
These Terms are governed by and interpreted under the laws of Ireland.

SECTION 19 – CHANGES TO TERMS OF SERVICE
The most recent version of these Terms is always available on this page.
Boly Napoli reserves the right to update or modify these Terms at any time. Continued use of the Website following changes constitutes acceptance of the revised Terms.

SECTION 20 – RETURNS AND REFUNDS

We want you to love your Boly Napoli purchase. But if it’s not quite right, our return process is simple and stress-free.

You have 60 days from the day your order is delivered to request a return. To be eligible, items must be unused, in their original condition, and sent back with all packaging included. We never charge restocking fees—what you see is what you get, right down to our return policy.

To start a return, contact us at info@bolynapoli.com with your order number, and our team will guide you through the process. Return shipping costs are the responsibility of the customer, and we recommend using a trackable shipping method to ensure the package reaches us safely.

If you’d like to exchange an item, just let us know when you contact us and we’ll help you find the right option.

Once we’ve received and inspected your return, we’ll refund your original payment method within 7 business days. Please note that your bank or payment provider may need a few extra days to complete the transfer.

Still have questions? Reach out anytime at info@bolynapoli.com. We're here to ensure your Boly Napoli experience is nothing short of amazing.

SECTION 21 – CONTACT INFORMATION

For any questions, feedback, or support, please contact us:
Company name: Boly Napoli
Address: 12 Hung To Rd, Kwun Tong, Hong Kong
Email: info@bolynapoli.com

Join @bolynapoli and let your look lead the way.

Thank you for choosing Boly Napoli, where fashion, creativity, and self-expression come together.