Privacy policy

At Boly Napoli, we believe that privacy is an essential part of great service. This Privacy Policy explains how we collect, use, and protect your personal data when you visit http://bolynapoli.com/, make a purchase, or contact our customer service team. By using our website, you agree to the practices described below. If you do not agree, please do not use our services.

Who We Are
Company name: Boly Napoli
Address: 12 Hung To Rd, Kwun Tong, Hong Kong
Email: info@bolynapoli.com

Join @bolynapoli and let your look lead the way.

Data We Collect
When you browse or interact with our website, we may collect:

• Technical data such as your IP address, browser type, and time zone.
• Personal details you provide when placing an order, including your name, email address, phone number, shipping address, and payment information.
• Information you share when contacting our support team.

How We Use Your Data
We process and use your data to:

• Fulfill and deliver your orders accurately and efficiently.
• Provide friendly and reliable customer support.
• Protect our website from unauthorized activity and fraudulent use.
• Improve and personalize your shopping experience.
• Send product updates, promotions, or offers when you have chosen to receive them.

Sharing Your Data
Your information may be shared only with trusted service providers who help us operate our business, such as:

• Payment processing companies.
• Shipping and delivery partners.
• Technical and marketing platforms, including Shopify.

We do not sell or rent your personal data to any third parties.

Cookies
Our website uses cookies to:

• Store your preferences and settings.
• Enhance website functionality and performance.
• Deliver content that matches your shopping interests.

You can disable cookies in your browser settings. However, doing so may limit certain features of the website.

Your Rights
You have the right to:

• Request access to the personal data we hold about you.
• Ask us to correct or delete your information.
• Limit how we process your data.
• Receive a copy of your data in a portable format.
• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at info@bolynapoli.com

Children’s Privacy
Our website and services are designed for adults. We do not knowingly collect personal information from anyone under 18 years old. If such data is discovered, it will be deleted immediately.

International Data Transfers
If you are located in Ireland, please note that your personal data may be processed or stored outside Ireland, including in countries such as the United States. Our partners, such as payment processors and technology providers, may handle this data on our behalf. We take all necessary measures to ensure that any international transfer of your data is handled securely and in line with data protection regulations.

Data Security and Retention
We are committed to keeping your information secure. Your personal data is stored only as long as necessary to:

• Provide our services.
• Fulfill legal and regulatory obligations.
• Resolve any disputes or issues that may arise.

Updates to This Policy
We may update this Privacy Policy from time to time to reflect improvements or changes in our practices. The latest version will always be available on the Boly Napoli website. We encourage you to review it periodically.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:

Company name: Boly Napoli
Address: 12 Hung To Rd, Kwun Tong, Hong Kong
Email: info@bolynapoli.com

Join @bolynapoli and let your look lead the way.

Thank you for trusting Boly Napoli. We’re dedicated to protecting your personal data while offering a smooth, stylish, and enjoyable shopping experience.